Privacy Policy

At OptiFin, we value clarity, respect user privacy, and handle data in a way that supports secure platform functionality. This Privacy Policy outlines how we collect, use, and store information when you visit our website or engage with our services. The content below is provided solely for informational purposes and describes internal processes related to data organization and handling.

1. Information We Collect
We may collect certain information when users visit our website or submit a form, including:

Name and contact details (email address, phone number) when voluntarily provided through our contact form;
Usage data (such as pages visited, session duration, and interaction flow);
Technical information, including browser type, device type, IP address, and operating system.
We do not collect sensitive categories of data or personal financial records. All collected data is strictly relevant to service delivery and basic analytics.

2. How We Use Information
Collected data is used solely to maintain, monitor, and improve the functionality of the platform. Typical uses include:

Responding to user inquiries submitted via forms or email;
Performing internal analysis to support platform performance and usability;
Ensuring system security and consistency in page loading and access.
We do not use personal data for profiling, behavioral targeting, or predictive automation. No user information is sold or shared for marketing purposes.

3. Data Retention
User data is retained for a limited period appropriate to the context of its use:

Form submissions and communication history are stored to facilitate continued support;
Technical logs and analytics may be held for a predefined period to monitor platform stability.
After the retention period, data is archived or removed from active systems in a secure and controlled manner.

4. Data Storage and Protection
OptiFin uses technical and organizational measures to safeguard stored data. These include limited access protocols, encrypted data environments, and consistent monitoring. Access to internal systems is restricted to authorized team members under confidentiality controls.

All data is handled in a way that reflects standard security practices. Users are encouraged to avoid submitting excessive or unnecessary information through contact channels.

5. Third-Party Tools
We may use analytics or hosting providers solely for the purpose of delivering our platform efficiently. These providers do not have access to personally identifying information beyond what is technically necessary for platform delivery (e.g., IP address for traffic analytics).

No automated decision-making or advertising tools that use personal data are integrated into the platform.

6. Cookies and Tracking
Basic cookies are used to ensure stable operation of the website. These include:

Session cookies (temporary, cleared after browser is closed);
Functionality cookies (to maintain preferences during your session).
No tracking, remarketing, or advertising cookies are used. Users may control or disable cookies via their browser settings without affecting access to core services.

7. User Contact and Data Review
Users may reach out to us at any time to request a review of their contact details submitted through forms. Any request for access, correction, or deletion of stored personal data will be processed promptly, subject to internal verification procedures.

We do not use any data for cross-platform identification or advertising, and we maintain a neutral data environment with no profiling mechanisms.

8. Contact Information
For questions regarding this Privacy Policy or to request clarification about how your information is handled, please contact:

OptiFin
18 Cambridge Avenue, Harare, Zimbabwe
Phone: +263 242 497950
Email: [email protected]